job posting · greenhouse
MONGODB, INC.: Sr Finance Systems Admin (L1 Support & Admin)
Observed on the employer’s careers system, last checked 2026-09-05.
- Employer
- MONGODB, INC.
- Location
- Gurugram
- Category
- FIN Tech
- Posted
- 2026-07-02
- Careers system
- greenhouse
- Observed
- 2026-09-05
Role description
Verbatim from the employer’s posting, rendered as plain text.
We are looking for a detail-oriented and collaborative Finance Systems Administrator to join the Finance Systems team in India. This is a hands-on, service-delivery role responsible for day-to-day L1 support, user administration, and configuration changes across MongoDB's suite of Finance applications. You will be the first point of contact for end users encountering issues or making requests across NetSuite, Coupa, Concur, Graphite, YayPay, EPM system, and associated Tax & Treasury platforms. You will triage, resolve, or escalate tickets, maintain user access, support month-end activities, and help improve operational processes over time. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities L1 Support & Ticket Management Own the L1 support queue for all Finance applications — triage, prioritise, resolve, or escalate…
Provenance
8017380