job posting · smartrecruiters
ACCOR: Outlet Manager
Observed on the employer’s careers system, last checked 2026-09-11.
- Employer
- ACCOR
- Location
- Kuching
- Category
- Customer Service
- Posted
- 2026-09-10
- Careers system
- smartrecruiters
- Observed
- 2026-09-11
Role description
Verbatim from the employer’s posting, rendered as plain text.
Assist in managing the day-to-day operations of the restaurant outlet, ensuring exceptional guest experiences in line with five-star hospitality standards. Supervise, train, and motivate the service team to maintain high levels of service quality, grooming, hygiene, and operational efficiency. Monitor guest satisfaction, handle guest complaints professionally, and ensure prompt resolution of service issues. Coordinate with Kitchen, Housekeeping, and other departments to ensure seamless service delivery and smooth outlet operations. Drive outlet revenue through effective upselling, promotions, and guest engagement initiatives. Monitor inventory, breakage, and operating supplies while ensuring adherence to cost-control measures. Ensure compliance with food safety, hygiene, and brand standards, including HACCP and statutory requirements. Assist in preparing duty rosters, performance…
Provenance
744000148760489