job posting · greenhouse
Affirm Holdings, Inc.: Senior Product Manager, Agent Enablement
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- Affirm Holdings, Inc.
- Location
- Remote US
- Category
- Financial Platforms Product
- Posted
- 2026-07-31
- Careers system
- greenhouse
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Consumer Servicing team owns the ways customers get help at Affirm — including chat, phone, self-service flows, and the internal tools our agents rely on to deliver fast, empathetic, and effective support. We sit at the intersection of customer experience, operational excellence, and AI-driven transformation. We’re looking for a Senior Product Manager to join our Agent Enablement pod: the team responsible for the tools, workflows, and AI-powered capabilities that help our agents support millions of customers with speed, accuracy, and care. As a Senior PM, you'll play a pivotal role in shaping the experience of how millions of people get help — and how our internal teams deliver it. What you’ll do Deeply…
Provenance
7822254003