job posting · smartrecruiters
GRAB HOLDINGS LIMITED: Head of Grab Support, Thailand
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- GRAB HOLDINGS LIMITED
- Location
- Bangkok
- Category
- Customer Service
- Posted
- 2026-05-08
- Careers system
- smartrecruiters
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
Get to Know the Team The Grab Support TH team partners with senior leaders across the organization to lead and lead impactful projects that enhance our customer experience, serving as a vital face for the brand and user retention. We operate at the intersection of strategy and execution — combining deep local market understanding with regional best practices to deliver world-class experiences for consumers and partners. Get to Know the Role As Head of Grab Support – Thailand, you will lead the end-to-end customer experience strategy and operations for one of Grab's key growing and dynamic markets. You will lead a team of specialists, managers, and support professionals, while serving as the primary operational partner with our BPO teams. This is more than an operations leadership role. You will shape the future of how Grab supports its customers in Thailand — setting bold goals,…
Provenance
744000125251544