job posting · smartrecruiters
ACCOR: Guest Experience Team Leader
Observed on the employer’s careers system, last checked 2026-09-01.
- Employer
- ACCOR
- Location
- Badung
- Category
- Other
- Posted
- 2026-08-05
- Careers system
- smartrecruiters
- Observed
- 2026-09-01
Role description
Verbatim from the employer’s posting, rendered as plain text.
The Guest Experience Team Leader brings Sofitel's warmth and elegance to life, guiding the team in creating personalized, anticipatory, and memorable moments for every guest. As the face of Sofitel's luxury hospitality, this role reflects a beautiful blend of French sophistication and Balinese warmth, embodying the hotel's signature "Art de Vivre." At the heart of this role is Cousu Main Service, a commitment to thoughtful, tailored care given to each and every guest. Your responsibilities include: Welcoming guests warmly and leading the team in delivering a seamless, memorable check-in experience. Being a trusted point of contact for guest inquiries and special requests. Championing Cousu Main Service, ensuring every guest feels genuinely cared for Working closely with Front Office, Concierge, Butler, F&B and other department to create a smooth, connected guest journey. Approaching…
Provenance
744000141641559