job posting · ashby
ROOFOODS LTD: Global Program Manager, Product / CX / Automation
Observed on the employer’s careers system, last checked 2026-09-07.
- Employer
- ROOFOODS LTD
- Location
- London - The River Building HQ
- Category
- All Cost Centers
- Posted
- 2026-08-31
- Careers system
- ashby
- Observed
- 2026-09-07
Role description
Verbatim from the employer’s posting, rendered as plain text.
About the team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automated support solutions, with the ultimate goal of delivering an outstanding customer experience as reliably and efficiently as possible. About the role Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support features across new markets — leveraging DoorDash's extensive automation expertise to drive measurable automated resolution rate while building a scalable foundation for ongoing global expansion. This Manager will serve as the S&O Expansion Program Lead: the central DRI for developing DoorDash's international…
Provenance
78fe2a75-c07f-42c9-99cd-915c476fa283